My consultant was ABSOLUTELY amazing and made my bridal vision come to life effortlessly. She has an uncanny ability to “get” your goals for a dress but also guide you to the most flattering and gorgeous version - better than I could have picked. When my plans changed because of COVID The Plumed Serpent was right there for me and helped me find a new bridal look and is the most honest and helpful and non-pushy guardian angel a bride could wish for! As my sister says, she’s a saint!!
-Kayla R., Stamford, CT
I walked into Plumed Serpent this past spring on a whim looking for a Mother of the Bride dress. This was my first stop and I wasn’t even sure what I wanted. I got lucky. First of all they were having a trunk show which meant lots more dresses to choose from than usual. Secondly, I didn’t have an appointment but they were able to fit me in. My consultant had me go through the racks so she could get an idea of what I liked, asked me about the venue and other pertinent questions. Then she just started pulling dresses she thought would look good and fit the venue. I probably tried on about 10 dresses and originally narrowed it down to 4. Then got it down to 3 and sent pics of those to my daughter for her thoughts. My consultant was great every step of the way. I had no intention of purchasing a dress then. After all, it was my first stop. However, after thinking about it overnight, talking with my daughter, and with my consultant’s guidance we narrowed it down to 1 and I bought it. It came in earlier than planned which was great. It’s arrival was timed with a friend who was doing a road trip to Denver and she hand delivered the dress. (I moved from CT to CO in May). When I went to the bridal shop in Denver where my daughter got her dress to try it on for alterations the zipper split and ultimately broke! The team at Plumed Serpent contacted the designer and had a new zipper sent to me and credited my charge card $50 so I could have it put in. I’m very happy with everyone at Plumed Serpent for the great customer service I received.
-Peggy K., Steamboat Springs, CO
The Plumed Serpent Family was an absolute dream to work with. From the first day to the day I picked my dress up, they made me feel so special and important. I did not feel like another customer. They remembered little details, whether that was in person or via email. They were always so prompt and greeted you with a smile. My seamstress fit my dress to a T and was always so welcoming when going in for a fitting. I am soooooo happy I found my dress at the Plumed Serpent and would recommend it to anyone looking to feel like the most special bride during that special moment of finding your dress, to go there. You will NOT regret it!
-Cecelia D., Stamford, CT
My consultant was such a pleasure. My mom and I stopped in early in the week and she allowed us to look around, after finding a few options we decided to make an appointment for 2 days later to try some on. My wedding is only 2 months away and I found the most beautiful dress that fit like a glove! My consultant was patient and made the entire experience very comfortable! Highly recommend this boutique for all your bridal needs.
-Emily K., Pound Ridge, NY
The Plumed Serpent Bridal is every girl's dream. The brightness of the shop, personalized space for try-ons, and high quality service were just a few of the reasons I bought my gown here. The biggest difference of all my shopping trips was working with my consultant. From the moment I walked in the door, I knew she was going to take care of me. She was attentive, honest, personable, comforting, helpful and determined to find my dress. She asked to see photos and really heard my likes and dislikes - then we walked around the shop to pick out a few starting points. By the end of the appointment, she had uncovered three very different, but very beautiful styles. One of them became MY dress. Prior to this appointment, I had wanted to change something about every dress I tried. She made so many helpful suggestions and was knowledgeable about the designers. I felt at ease with her and am so glad I was paired with her to find "the one".
Thank you to The Plumed Serpent Bridal team for FINALLY checking this purchase off my long wedding to-do list. Specials thanks to my consultant for her sharing her magic with me.
-Lindsey R., Westchester, NY
The Plumed Serpent is THE place to go if you are looking for a wedding dress. I first visited Plumed Serpent in January with my sister who was looking for a wedding dress. I had the best experience with my consultant! She was so sweet and knowledgeable and helped my sister find her dream dress! I am also getting married next year and when it was time for me to go try on wedding dresses I knew that the Plumed Serpent was my first choice! Going to try on wedding dresses during Covid is definitely different and can be a little scary but everyone at the Plumed Serpent was very careful to make it a safe and comfortable environment for everyone. I booked my appointment and I was thankful to have such a great consultant since I was not able to browse all of the dresses due to restrictions. We talked about what I wanted (and to be honest I really didn't know) and I showed her my pinterest board which ended up being a huge help. The first dress that she had me try on was the one! My consultant totally nailed it and found me my dream dress right and vail right off the bat! I am so thankful for her help and making my experience so special and fun! I went back a few weeks later for a retry because I wanted to talk with their seamstress about a few questions I had. This time I had other consultants helping me. They again made it such a special experience, answered all of my questions and made me fall even more in love with the dress which I didn't even know was possible. Everyone is so nice here, and you can tell that they really love helping brides find their dream dresses! Even if you have no idea what type of dress you are interested in they will help you find ones you like and feel comfortable in and will happily work with your budget. I highly recommend and cannot say enough great things!
-Nicole F., Port Chester, NY
I bought my Hayley Paige dress at the Plumed Serpent in June of 2019. I had always dreamed of being a Hayley Paige bride and they made my dream come true! We had several hiccups awaiting its arrival at the salon due to the pandemic but I can’t speak highly enough of my seamstress and the store manager. The went so far above and beyond to ensure that my dress came in on time and that it would fit perfectly. Lissa made the bustle so easy to do that even our wedding coordinator complimented how organized it was. I would highly recommend this salon to make you feel beautiful for your perfect day.
-Miranda M., Milford, CT
I recently purchased my wedding dress from the Plumed Serpent and I have loved my experience with them so far! I had previously visited other bridal salons and felt overwhelmed, rushed through my appointment, and crowded with 15 other brides trying on dresses right around me. The Plumed Serpent is the exact opposite—calm, organized, and spacious. Upon arriving at the salon, we were immediately greeted, showed to our own couch and offered champagne. My consultant was patient and extremely knowledgeable about the various designers, styles, etc. The store has an amazing collection of dresses. Once I found my dress, Allison and the seamstress all spoke to me about custom alterations that I was thinking about making to my dress. They were all incredibly helpful and patient and walked me through possible alteration options. I totally felt like I was in great hands and could trust their advice. I can’t wait to wear my dress at my wedding in a few months! I highly recommend the Plumed Serpent!
-Nina B., Madison, CT
I had an amazing experience from start to finish at the Plumed Serpent. My consultant was amazing to work with while selecting my dress and Lisa was so incredibly helpful through all of my alternations. Also, after purchasing my dress I had the opportunity to attend an accessory trunk show where I found my accessories for my wedding day while wearing my wedding dress. It was amazing! I felt absolutely beautiful on my wedding day in my dress and would highly recommend this bridal salon for all of your wedding dress needs!
-Anna S., New Canaan, CT
I recently went to Plumed Serpent during their sample sale. This was my first time trying in dresses. I had no idea what I wanted or liked, besides that I love lace and sparkle. To start, the store is gorgeous! I was very excited to start my appointment, but I didn't want to get too excited in case there was a chance I didn't find my dress right away. My consultant pulled all sorts of dresses for me to try on to get to know what I liked and didn't like. As she got to learn what styles I was interested in I started to fall more in love with each dress I tried on. She was always honest with me and never made me feel uncomfortable. She was very personable and knowledgeable as well! She always asked what I liked or didn't like about a dress I had on at the moment. Just when I thought the search was over, she said she had a dress in mind that she thought I would like a lot... low and behold, I fell in love. She pulled out all the stops and put a veil on, jewelry and I said yes to the dress! I knew I was limited with my budget but I was able to find a dress I feel amazing in and in my budget. She took all the pictures I could've ever asked for as well. My experience was definitely a 10 out of 10 and I couldn't ask for anything more. I highly suggest checking out Plumed Serpent!!
-Jennifer R., Rye, NY